Terms of Service

Effective Date: March 7, 2026

Acceptance of These Terms

These Terms of Service govern your access to and use of Permissions Auditor for Jira.

By accessing or using the service, you agree to be bound by these Terms. If you are using the service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not access or use the service.

Eligibility and Authority

You may use the service only if you are legally able to enter into a binding agreement and, where applicable, are authorized to act on behalf of your organization.

You are responsible for ensuring that your use of the service complies with applicable laws, regulations, contractual obligations, and internal policies.

The Service

Permissions Auditor for Jira is a read-only auditing and reporting service for Jira Cloud. The service is designed to help users analyze permissions, roles, groups, and related access configuration, and to generate reports and exports based on that information.

Based on the product's current design, the service is intended to operate on Atlassian-hosted infrastructure and within the Atlassian ecosystem. The service does not promise specific compliance outcomes, uninterrupted availability, or that it will satisfy every audit, legal, or security requirement.

We may modify, improve, suspend, or discontinue all or part of the service at any time, subject to applicable law.

Accounts and Access

Access to the service may require valid Atlassian or related platform credentials, permissions, or marketplace access.

You are responsible for:

• maintaining the confidentiality and security of your account credentials;
• ensuring that users who access the service through your organization are authorized to do so;
• promptly notifying us of suspected unauthorized access or misuse.

We are not responsible for activity that occurs through your accounts or systems due to your failure to maintain appropriate security practices.

Acceptable Use

You agree not to:

• use the service in violation of law, regulation, or third-party rights;
• interfere with or disrupt the service or related systems;
• attempt to gain unauthorized access to accounts, data, or environments;
• reverse engineer, copy, modify, or create derivative works of the service except as permitted by law;
• use the service to develop or support a competing product through improper means;
• misuse exported data or use the service for unlawful surveillance, discrimination, or other prohibited activity.

Customer Responsibilities

You are responsible for:

• obtaining and maintaining all rights, permissions, and consents needed for us to access or process relevant Jira and Atlassian data on your behalf;
• reviewing reports and exports before relying on them for operational, compliance, or legal purposes;
• managing how exported files are stored, shared, and retained after export;
• configuring and administering your Atlassian environment and user access appropriately.

You acknowledge that the usefulness of the service depends in part on the accuracy, completeness, and availability of data provided through Jira, Atlassian APIs, and your own environment.

Intellectual Property

The service, including its software, design, content, features, branding, and underlying technology, is owned by us or our licensors and is protected by applicable intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the service for your internal business purposes.

Except for this limited right, no license or other rights are granted to you.

Third-Party Services

The service depends on third-party platforms and services, including Atlassian products, infrastructure, APIs, and marketplace systems. Your use of those third-party services is governed by the applicable third-party terms and policies.

We are not responsible for third-party products or services, including their availability, functionality, security, or data handling practices.

Suspension and Termination

We may suspend or terminate access to the service if we reasonably believe that:

• you have violated these Terms;
• your use poses a security, legal, or operational risk;
• continued access is no longer commercially, technically, or legally feasible.

You may stop using the service at any time. Upon termination, provisions that by their nature should survive termination will continue to apply, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the service will be uninterrupted, error-free, secure, or suitable for every use case, or that reports generated by the service will meet your legal, audit, or regulatory needs without further review.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU FOR THE SERVICE DURING THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (USD $100) IF NO FEES WERE PAID, WHICHEVER IS GREATER.

Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless us and our affiliates, officers, directors, employees, contractors, and agents from and against claims, liabilities, damages, losses, and expenses arising out of or related to:

• your use of the service;
• your violation of these Terms;
• your violation of applicable law or third-party rights;
• your data, exports, instructions, or configurations.

Governing Law and Disputes

These Terms are governed by the laws applicable in the jurisdiction where the service provider is organized, without regard to conflict of law rules, unless applicable law requires otherwise.

Before filing a formal claim, you agree to try to resolve the dispute informally by contacting support@permissions-auditor.com. If a dispute cannot be resolved informally, either party may pursue available legal remedies in a court of competent jurisdiction, subject to applicable law.

Changes to These Terms

We may update these Terms from time to time. If we make material changes, we may update the effective date above and take other steps we consider appropriate.

Your continued use of the service after updated Terms become effective indicates acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, contact us at support@permissions-auditor.com.